WebAR FácilOpen exampleEspañol

Troubleshooting

Symptom Check Action
Page shows “Loading SDK” Network panel, SDK response and console. Correct the script URL and confirm the response contains JavaScript.
Camera button does nothing Secure context, browser permissions and other apps using the camera. Open the HTTPS page directly and retry from a fresh tab.
Module fetch fails Exact URL, response status and content type. Serve the current standalone build or copy the runtime files required by an older build.
Model never appears Marker detected event, model URL and size. Verify the original marker, then test the GLB in the simplest example.
Video appears black Codec support, autoplay policy and CORS. Use a supported MP4 and start it from a user interaction if required.
SLAM guide appears but content does not Placement confirmation. Use the scene’s placement button or select within native WebXR.
Content jumps or drifts Backend, texture, motion and scale. Test a textured area and follow the odometry procedure.

For reproducible reports, include the browser, device, exact page, backend and steps to trigger the issue. Capture the first console error and check its URL before chasing subsequent failures.

Support WebAR Fácil